Quality Rating offer a bespoke auditing service to meet your needs – whether that need is for a one-off audit or a complex ongoing auditing programme.
We have audited over 300 legal practices nationwide. This experience enables us to advise on the best possible methods of analysing caseloads, and to provide impartial performance evaluation and essential management information.
The management information we obtain from audits can be evaluated to assess solicitor performance, WIP analysis, and compliance with both your own protocols and procedures, and with regulatory requirements.
Our experience and knowledge puts us in the best possible position to offer you the solution to any potential difficulties you may face, and enables us to assist you in problem identification and issue resolution.
Identifying savings
One of our insurer clients recently confirmed a saving of just over £1/2 million in respect of claims made on their policies as a result of our having carried out a programme of failed case audits on their behalf.
Reducing risk
An audit programme can reduce risk, enhance consistency in performance of business partners, and provide you with peace of mind.
Improving performance
Through our audit. one client was able to identify that one of their panel firms was operating a particularly poor claims assessment process. This was identified at an early stage, and before a high number of claims could be made on the insurance fund.